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Privacy Policy

Last Updated: Dec 10, 2025
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Welcome, our privacy policy sets out how Light Work Consulting LLC collects and uses the information that we collect about you when you use our website and services. This policy also explains the choices that you can make about the way that we use your information. By using our site, you agree to the terms of this Privacy Policy.

 

 

1. Information We Collect

We may collect the following types of information:

 
Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Billing and payment information (processed securely by our payment processor; we do not store full payment details)

  • Information shared through contact forms, intake forms, scheduling tools, or email

  • Any information you voluntarily provide during coaching or consulting interactions

 
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Pages visited

  • Time and date of visit

  • Referring websites

This information is used to understand site usage and improve our website experience.

 
Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance your browsing experience and analyze website performance. You can disable cookies through your browser settings.

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2. How We Use Your Information

We use your information to:

  • Provide coaching, consulting, and related services

  • Communicate with you about appointments, updates, or service-related information

  • Process payments and manage billing

  • Respond to inquiries or support requests

  • Improve our website, services, and user experience

  • Send occasional newsletters or marketing communications (only with your consent; you may opt out anytime)

 

3. Sharing Your Information

We do not sell your personal information.
We may share your information only with the following parties:

  • Service Providers: Such as website hosting platforms, scheduling tools, payment processors, and email service providers, solely to support our business operations.

  • Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.

All third-party providers are required to protect your information and use it only for the services they provide.

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4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. While no system can guarantee complete security, we follow industry best practices to safeguard your data.

 

5. Your Choices & Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to the data we hold about you

  • Requesting corrections or updates

  • Requesting deletion of your information

  • Opting out of marketing communications

To exercise these rights, contact us at hello@itslightwork.com.

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6. Retention of Information

We retain personal data only as long as needed to:

  • Provide services

  • Fulfill administrative or legal obligations

  • Maintain business records as required by law

Coaching notes or service-related communications may be retained for internal record-keeping unless you request deletion where legally permissible.

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7. Child Privacy & Information From or About Minors

We do provide services to minors.
When a minor engages in our Services:

  • We require parent or legal guardian consent prior to collecting personal information or beginning services.

  • We may collect the minor’s name, age, relevant educational or behavioral information, and any details necessary to deliver coaching or consulting support.

  • Any information shared by the minor during sessions is treated with the same confidentiality protections as adult clients, with exceptions as noted below (e.g., safety disclosures).

 

7a. Special Considerations for Minors’ Information

  • Parental/Guardian Consent: We only collect personal information from minors when a parent or legal guardian has provided consent.

  • Communication: Depending on the service agreement, communication may occur directly with the minor and/or with their parent/guardian.

  • Confidentiality: While minors have a right to privacy in coaching relationships, parents/guardians may receive general updates or administrative information unless otherwise specified in the service agreement.

  • Safety Exceptions: If a minor discloses information indicating risk of harm to themselves or others, or reveals abuse or neglect, we may be required to inform a parent/guardian or appropriate authorities as permitted or required by law.

 

7b. Child Privacy & Consent

Our website is not intended for direct use by minors without parental supervision.
We do not knowingly collect personal information from minors through the website alone.
All coaching or consulting services involving minors require prior parental or guardian consent.

 

8. External Links

Our website may include links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

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9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of our website indicates acceptance of the updated terms.

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10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Light Work Consulting LLC
Email: hello@itslightwork.com 

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